a livré avec succès des solutions de télécommunications complexes à des clients et à des influenceurs clés. Jamal Daho a une solide connaissance des affaires et des processus organisationnels en tant que gestionnaire de compte et chef de projet dans les secteurs des télécommunications et des TI.Gestionné pour travailler sur les dix meilleurs projets chez Ericsson et Huawei: - Système de charge 4.0 /5.0 Ericsson plus ajouter sur des ventes d'une valeur supérieure à 5 Mio USD - IPTV et OCS Huawei d'une valeur supérieure à 2,5 Mio USD
* Personal Summary
Delivered complex telecom solutions to key customers and influencers successfully
Showed Strong Business acumen and organizational process knowledge as a senior
Account Manager and Project Manager in the Telecom and IT sectors
Managed to work on Top Ten projects at Ericsson and Huawei:
- Charging System 4.0 /5.0 Ericsson plus add on sales worth over 5 Mio USD
- IPTV and OCS Huawei worth over 2.5 Mio USD
- Managed Services with 4 Data centers for a 10 Opcos Mobile operator worth 3. Mio USD
Strong organizational and planning skills as well as excellent communication talent with five languages and wide international experience
* Telecom /IT & Sales Skill-sets
Knowledge of Cloud Platforms & Cloud Computing: Amazon AWS, Google Cloud, Microsoft
Azure, Oracle - SaaS/DaaS/IaaS/PaaS - Hadoop Eco Systems, Digital and Analytics tools
Knowledge of 2G -3G & 4G: LTE RAN/WCDMA RAN/
VAS Software based solutions: IPTV/ VoLTE/ SDP/ M-health/ Managed Services /Mobile
Money - IMS/MMtel/RCS /BCS / BES / VPN/ Enterprise Solutions such as M2M/ Mobile Money
and Mobile Health - Charging System CS 4.2 CS 5.0. CBIO
Languages: Fluency in German, English, French and Arabic. Italian and Spanish: Basic
PC-skills: Proficient use of Windows 2000/NT, XP, Vista, 365, SAP Outlook, Ericsson VERDI, Linux, Microsoft / Salesforce CRM
Hobbies: Travelling, computing, reading & soccer
* Work Experience
• University Hassan II, Casablanca, Morocco
Teacher, Big Data and Business Transformation 4/2019 present
Leading Seminars and workshops about how to bring Business Transformation using IoT and Big Data science to high educational field in Morocco. Digital transformations have brought about unprecedented changes to the modern education system. The Moroccan Universities are getting ready to create such transformation to allow students of all kind of scientific research field to cope with the big upheavals taking place worldwide using IoT, Big Data, AI, M2M and data science to be up-to date with new world economical challeng- es. As a mentor I cover issues facing educational institutes to deal with major obstacles to achieving Digital Transformation in Education as well as analyze and solve the Talent Gap and “Where to start?” as the key factor for success.
• CHAMP CargoSystems
Sales Manager Airfreight Cargo Software 3/2019 – Present
Managing multiple accounts in close cooperation across relevant business functions to de- liver CHAMPs contractual commitments as well as ensuring the account remains profitable and that cross and up selling opportunities are maximized including the timely and accurate billing & debt management. Conduct regular meetings with key stakeholders in assigned accounts to review service performance Supply Chain Integration Services CHAMP helps Air Cargo Community streamline electronic data exchange and connect to one of the biggest air cargo communities in the world, TRAXON CargoHUB platform Our state-of-the-art messaging and integration platform provides seamless communication between freight forwarders, airlines, ground handlers, sales agents and other industry community participants.
• TeleDoc Ltd, Rabat, Morocco & Atlanta, US
Business Development Manager 3/2014 – 8/2018
Responsible for end-to-end software Applications and services sales process in the Medical & Mobile Health sector in North and West Africa using TeleDoc Software products. Seek out, identify, develop and close business opportunities with key service customer accounts: Doctors, clinics and hospitals. Using cloud Services and Solutions offerings
to address Governmental health institutions and their subsidiaries in some North African countries.
• Huawei Tech. UAE FZ- LLC Dubai
Senior Consultant Software & VAS 6/11 – 03/14
Acting as a commercial & technical resource for Operators' software-based solutions engineers and C-level executives; CIO, CTO, COO, CFO and CMO. Working in a big team of technical and commercial experts to offer high values services among others VAS Systems, Charging System & Managed Services. Provide offers to inquiries and RFQ’s in a tight timetable environment.
• Ericsson AB, Stockholm, Sweden
Senior Account Manager (KAM team) 01/08 – 05/11
Developing and maintaining industry relationships which provide opportunities for new business generation in the 2G/ 3G/ LTE Mobile operators’ sectors as well as the integration of Ericsson and non- Ericsson products and services that best meet customers’ needs in the VAS & Revenue Management & Revenue Assurance sectors. Identify, prepare and position appropriate Ericsson technical expertise with customers in the OSS- BSS systems offerings including Analytics and digital transformation. Managed profitability and Cash Flow.
• Ericsson AB; Stockholm, Sweden
Senior Account Manager 03/07 – 01/08
Responsible of building, leading, managing and maximizing the revenues in the Mobile Operator sector. Responsible for MTC & Celtel group (Zain today). A professional business development manager and door opener interacting with major decision makers and key stakeholders. OSS-BSS and IPTC and ICS on IMS Solutions.
• Dunes Telecom GmbH, Mannheim; Germany
Carrier Account Manager 04/03 - 12/06
Responsible for the full sales project life cycle from assessing and defining customers' requirements through the planning, sourcing and VoIP solutions construction phases culminating in successful sales and service delivery in the telecom telephony voice and VoIP sector in Germany and Switzerland.
• Sunrise Telecom, Zurich; Switzerland
Project Manager 09/02 – 04/03
Project Management for Swisscom in Switzerland. CIVIL Works & site management coordinator. Providing Telco solutions & Services for Cable TV and VoIP customers.
• MCI- Worldcom, Frankfurt, Germany
Project Manager 05/99 – 09/02
Closed deals for advanced enterprise unified communications solutions, broadband,
firewalls, disaster recovery, VoIP, hosted PBX, and more for the enterprise segment.
• Catel AG, Frankfurt, Germany
Carrier Account Manager 04/98 - 5/99
Signed many carrier Exchange contracts with over 100 Telecom Voice Wholesale Carriers worldwide in North and south America, Asia and Africa successfully
• UPS, Heidelberg, Germany
Account Executive 11/92 -12/95
Sales development in the big Heidelberg region
• Strassburger GmbH, Osthofen, Germany
Export Manager 01/92 -10/92
Export management in the Filter Industry to more than 100 countries
• Teacher, Saarland , Bellevue Gesamtschule 11/15 – 8/17
• Teacher, Rheinland Pfalz Polytechnic, Worms, Germany 09/89 - 5/90
Marketing and Communication tools as well as Business English
• Teacher, Euro School Worms and Dortmund 09/88 - 6/89
English and French teacher
• Teacher, Warick Park School London, UK 09/87 - 07/88
French language teacher
At Ericsson, Huawei between 2007 & 2014, I managed units teams to assign roles and tasks to communicate objectives; ensuring all policies and procedures are followed; measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; In a Software and IT-Telco business project environment such as managed services for data Centers creation projects at MVNOs by Ericsson & Huawei for Telecom Managed Services